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Shipping & Deliveries

How much does it cost to ship my order?

Once you have selected your preferred shipping option and submitted your order the cost will be automatically calculated and will appear on the shopping page. This occurs before the request for payment and is affected by factors such as the weight and size of your order, as well as your location and chosen shipping method. Postage costs are determined by Australia Post.

HOF SUPPLY GROUP is not responsible for any duties or taxes incurred when shipping internationally.

How long will it take to receive my order?

Orders are ordinarily dispatched within 1 business day after your pre order shipment has arrived (Pre order timeframe is 5-6 weeks from your order placed) dependent on warehouse volumes and may, in some cases, take up to 5 days to ship. The time your order takes to reach you depends upon the shipping method you select.

WITHIN AUSTRALIA
Standard Mail Delivery (AusPost) Registered 1-6 working days
Express Post (AusPost) Registered next working day (within network)

REST OF WORLD
International Air Mail (AusPost) Registered 5-20 working days
All overseas orders are sent by international airmail. Tracking information may be available.

Once your order arrives in your country, it is passed to your postal service, which will deliver it to you in keeping with their standard working practices. Efficiency varies depending on the destination country – sometimes delivery can be very quick, sometimes less so.

International Customs can also hold up a package, sometimes for no apparent reason, and in these cases there’s not a lot we can do to speed things up.

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